What you say and how you say it, whether your communication be written or spoken, reflects not only on yourself but on the company you represent. That's why it is so important for you to be aware of and practice good speaking and writing skills for effective business communication . The second edition of this popular and practical handbook for secretaries keeps the spirit of the first but is revised to bring you the latest developments in business practice and technology. The impact of the electronic office on your job is addressed throughout this book to give you current information on new formats, new methods of communicating in business, and new vocabulary. The original format of the first edition is retained. The book is divided into three sections: Part I on effective speech. Part 11 on effective writing, and Part III on effective letters. However, the focus has been expanded and new features added to answer the sometimes confusing questions and changes affecting contemporary business practice. Publisher: Prentice Hall Direct; Subsequent edition (July 1, 1991) Language: English Hardcover: 270 pages ISBN-10: 013796921X ISBN-13: 978-0137969210 Article weight: 1.25 pounds Dimensions: 6.25 x 1 x 9.5 inches Link download https://nitro.download/view/2F5F955D5D5B0EAhttps://nitroflare.com/folder/949760/L00VuZ2xpc2g=