[ATTACH] Customer service is a pressing issue in this decade. In the ever-expanding market of today's competitive industries, few topics have...
[ATTACH] The fact that you have picked up this book indicates that you already have given some thought to improving your skills as a listener....
[ATTACH] Filled with techniques for writing memos, reports, and letters quickly and convincingly, this guide explains how to capture attention,...
[ATTACH] Offers specific pointers for overcoming job jitters, cooling hot tempers, and taming other common types of anxious energy. By...
[ATTACH] Guides readers through each phase of business writing so they can deliver clear, professional messages in every letter or memo. Offers...
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