This fifteen-unit course deals with the many situations in which hotel employees meet guests, including reception, restaurant and bar work, answering the phone, giving directions, dealing with guests' problems, writing short e-mails and letters, suggesting places to visit and explaining how things work. A Student's Book and Audio CD are also available. Publisher : Cambridge University Press; 1st edition (October 14, 2002) Language : English Paperback : 66 pages ISBN-10 : 0521776880 ISBN-13 : 978-0521776882 Item Weight : 7.2 ounces Dimensions : 8.4 x 0.3 x 10.6 inches Link download https://nitroflare.com/view/8CD663D34A6C6BEhttps://nitroflare.com/folder/949760/L00VuZ2xpc2g=
