Essential Telephoning in English is a short skills course for adult learners of Business and general English. Its 11 core units cover a wide range of communication skills such as beginning and ending a call, taking messages, dealing with problems, making appointments and communicating information. The course enables learners to check their progress with three consolidation units as well as an end-of-course review unit. It has been designed primarily for use in class but is also suitable for self-study. Publisher : Klett Ernst /Schulbuch (December 31, 2002) Language : German, English, English Paperback: 84 ISBN-10 : 3125391229 ISBN-13 : 978-3125391222 Item Weight : 11.6 ounces Dimensions : 7.48 x 0.2 x 9.69 inches Link download https://nitro.download/view/063D1F5CE44FFF5https://nitroflare.com/folder/949760/L00VuZ2xpc2g=
