If you are a non-native English speaker and make telephone calls as part of your work, then this book is for you. By applying the suggested guidelines, you will stand a much greater chance of making an effective telephone call. You will learn how to: Series: Guides to Professional English Paperback: 178 pages Publisher: Springer; 2014 edition (June 20, 2014) Language: English ISBN-10: 9781493906376 ISBN-13: 978-1493906376 ASIN: 1493906372 Product Dimensions: 6.1 x 0.4 x 9.2 inches Link Download http://nitroflare.com/view/0874850C14B89BE/https://nitroflare.com/folder/949760/L00VuZ2xpc2g=