Harvard Business Essentials - Business Communication

Discussion in 'English for Business' started by nhandang123, Oct 16, 2021.

  1. nhandang123

    nhandang123 Guest

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    Communication is an essential function of enterprise. Whether written or oral, it is the conduit through which an enterprise speaks to its customers. It is management’s mechanism for influencing employees and directing the work they do. And it is the means through which employees provide the information and feedback that management needs to make sound decisions. An organization that is clear, consistent, and effective in its communications with customers, employees, shareholders, creditors, and the community is in a good position to establish trust and to elicit their collaboration.
    • Publisher : Boston, Mass. : Harvard Business School Press
    • Publication date : 2003
    • Language : English
    • Paperback : 180 pages
    • ISBN-10 ‏: ‎159139113X
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