Communication is fundamental to all working relationships; inept or inadequate communication causes more controversy in business and industry than any other single factor. Communication deteriorates as organisations get bigger. The public sector (government, public utilities, education) and the multinational groups (Ford, Shell, ICI, Sony) employ millions of people. Lines of communication are stretched; organisation structures become cumbersome; communication is remote, impersonal and anonymous. New technology, where computer speaks to computer, intensifies the trend. Yet more than ever before people expect to be treated as individuals: to be consulted and informed; to express their views and have them respected. Publisher : [London] : Macmillan Publication date : 1983 Language : English Paperback : 324 pages ISBN-10 : 0333335287 ISBN-13 : 9780333335284 Link download https://nitro.download/view/C15C6682C58C330https://nitroflare.com/folder/949760/L00VuZ2xpc2g=