This fifteen-unit course deals with the many situations in which hotel employees meet guests, including reception, restaurant and bar work, answering the phone, giving directions, dealing with guests' problems, writing short e-mails and letters, suggesting places to visit and explaining how things work. A Teacher's Book and Audio CD are also available. Paperback: 112 pages Publisher: Cambridge University Press; Student's Book ed. edition (September 30, 2002) Language: English ISBN-10: 0521776899 ISBN-13: 978-0521776899 Product Dimensions: 8.7 x 0.3 x 10.9 inches Link Download PDF: http://nitroflare.com/view/33F88763CC5B965/ CD1: http://nitroflare.com/view/3E55BAC33ACE609/ CD2: http://nitroflare.com/view/D87EB14F9930D37/https://nitroflare.com/folder/949760/L00VuZ2xpc2g=
