Talking and Listening: Keys to Success with Customers and Co-Workers has been written to help employees in financial institutions improve their effectiveness as communicators in their organizations. This book is unique in its focus on the special concerns and situations faced by employees in a financial services environment. The emphasis is on communicating effectively on a professional level with co-workers, subordinates, managers and customers. Illustrations and examples drawn from the business support the concepts. Thus, you will have an opportunity to develop a clearer understanding of how to improve your own communication skills by learning about possible ways of handling interactions with others in a financial institution setting. Publisher : Littlehampton Book Services Ltd (1 July 1990) Language : English Paperback : 244 pages ISBN-10 : 0912857528 ISBN-13 : 978-0912857527 Item Weight : 567 g Dimensions : 19.69 x 1.91 x 24.13 cm Link download https://nitro.download/view/A9299F951DE9891https://nitroflare.com/folder/949760/L00VuZ2xpc2g=
