The Manager's Communication Toolbox focuses on management development by improving communication for new managers as well as more experienced professionals. Like a star baseball player, every good manager should aim to be a five-tool expert. Reading, writing, speaking, listening, and thinking are basic skills for any employee, but the manager who stands out is the manager who commands these skills. To improve your standing with your employees and superiors, it's essential to understand each of these areas of communication. InThe Manager's Communication Toolbox, the authors offer tips, checklists, and examples, along with other expert testimony for best practices. Publisher : American Society for Training and Development; 1st edition (November 1, 2012) Language : English Paperback : 180 pages ISBN-10 : 1562868187 ISBN-13 : 978-1562868185 Item Weight : 11.2 ounces Dimensions : 7 x 0.4 x 10 inches Link download https://nitro.download/view/E1A60C211824019https://nitroflare.com/folder/949760/L00VuZ2xpc2g=